by C. Roy Payne

If you're an avid reader of The AccuView, you know that each issue typically zeroes in on one specific topic. In recent months, we've covered business process management, electronic check processing, document collaboration, distributed capture, content management, and more. We focus on a specific topic by illustrating the high-level challenges businesses face and the benefits of implementing a technology solution to address these challenges.

This issue of The AccuView varies from our typical format in that it focuses on several new products that enable or enhance the solutions we've previously covered in this newsletter. Several of our partners are represented here with new or upgraded products they have recently unveiled. All of our partners are continually making product announcements, and this issue of The AccuView is designed to give you a glimpse into the latest product innovations. Of course, because we cannot possibly cover all new products here, we encourage you to contact us to learn more about the hardware and software available to you today.

Since 1996, AccuImage has specialized in the design, development, deployment and support of information and business process management systems. We maintain partnerships with all the leading software developers and hardware manufacturers so that we may offer our customers the best available technology for their information management needs. We never deploy two identical solutions … instead, we build a custom solution for each and every AccuImage customer by integrating the partner products that most closely fit the customer's business needs.

If you see a product in this issue of The AccuView that you would like to learn more about, or if you want to know more about similar products, please call us at 615.242.7226. We look forward to working with you to design or upgrade your information management systems.

Best regards,

C. Roy Payne

roy.payne@accuimagellc.com

Kofax's new Document Exchange Server is a software solution designed to facilitate the exchange of documents and information between standard document input devices within an organization - such as MFPs, scanners and e-mail - and transactional business processes such as invoice processing, new account openings, claims processing and sales order processing.

The Document Exchange Server helps organizations streamline business processes by capturing documents in the front office, where they originate, and moving such information in real time to transactional business processes. As a result, organizations can improve the efficiency of their document-centric business processes, offer better access to information, reduce operational costs and offer superior customer service.

To help organizations make better use of their existing information technology infrastructure, the Document Exchange Server is designed to support multiple document input devices, including MFPs, document scanners, e-mail and fax systems. This flexibility allows organizations to standardize on a single system to process both paper and electronic documents, and rapidly respond to changes in their business environment.

For example, an organization may find that, due to an increase in document volume, it makes more sense to use a dedicated document scanner rather than an MFP for scanning. In this case, they can swap out an MFP for a document scanner connected to the already available Kofax Document Exchange Server. Further changes to the underlying document processing infrastructure created by the Document Exchange Server are minimal.

In addition, the Document Exchange Server connects these document input devices to a variety of destinations through a single server. These destinations include leading ECM systems, line-of-business applications, workflows, e-mail and fax that improve the timeliness and efficiency of a business process. In addition, it is tightly integrated with Kofax Ascent Capture for advanced document processing options and compatible with an extensive number of content management systems and data repositories.

The Kofax Document Exchange Server features a thin client application - the Document Exchange - where users can easily retrieve documents sent from an input device. Users access the Document Exchange from a standard web browser where they can preview documents, combine them with others, enter index information and send them to a desired destination. For further ease, destinations can be saved as shortcuts to reduce the number of steps necessary to submit a document to a particular destination point.

For more information on this or any other Kofax product, please contact us.

[Source: Kofax]

Transactional content management is one of the many areas of key innovation featured in Documentum 6, EMC's next-generation enterprise content management suite. The Documentum 6 platform provides a comprehensive infrastructure for all content applications across the enterprise. This infrastructure makes it easy to build content applications, enabling end users to become more productive and organizations to become more efficient.

With transactional content management, you can capture, manage, deliver and archive the documents that drive business operations such as invoice processing, claims handling, loan processing, applications processing and new account enrollments. The EMC Documentum transactional content management solution helps organizations meet compliance requirements, gain competitive advantage, and make sound business decisions in a timely manner.

EMC Documentum TaskSpace provides an easy-to-use interface that allows users to quickly retrieve documents and process high-volume transactions. This purpose-built user interface - a key component of EMC's complete solution for transactional content management - is easily configured for specific job functions or tasks.

TaskSpace helps customers accelerate the deployment and adoption of EMC transactional-based business solutions.

For more information on this or any other EMC product, please contact us.

[Source: EMC Documentum]

Autonomy's Cardiff LiquidOffice Version 5.0 extends Cardiff's vision for intelligent documents by bringing unique, next-generation business process management capabilities to mobile professionals, while expanding flexibility for systems integrators. LiquidOffice v5 provides pervasive and immediate access to process tasks and e-forms via a BlackBerry smartphone, reducing the lag-time associated with high-value decision-making steps.

This latest release includes major enhancements such as the ability to create dynamic documents and processes that can automatically adapt to changing business conditions. LiquidOffice v5 provides deeper visibility and auditability of business processes and user interactions. Additionally, with LiquidOffice v5, Cardiff has broadened its advanced web-based e-forms and paper document processing capabilities.

In this release, Cardiff has pioneered a unique, next-generation offering that for the first time brings enterprise-class business process management capabilities to the mobile professional. This revolutionizes how business decision-makers can access and influence in-flight business processes. Process participants can now receive immediate notification of tasks that need attention; access forms and associated data instantly and digitally sign documents to keep the process moving with zero latency, all on a mobile device.

With LiquidOffice v5, Cardiff has improved flexibility, enabling processes to dynamically and automatically change course based on business conditions, while maintaining complete auditability and visibility at all times regardless of whether process steps occur on paper, within a browser or on a wireless mobile device. It is no longer necessary for organizations to attempt to predefine all of their business processes before taking advantage of automation.

Cardiff also extends the capabilities of its web-based e-forms. With v5, LiquidOffice provides the means to dynamically generate intelligent barcodes in printable HTML. These intelligent barcodes are automatically populated with the field information as the user fills out the form or document, allowing public-facing forms that are printed and then mailed or faxed to be machine-read automatically with 100 percent accuracy. Furthermore, Cardiff's HTML forms and documents now automatically resize themselves based on the information merged into or typed into the document and yet still remain page-oriented and printable.

For more information on this or any other Autonomy or Cardiff product, please contact us.

[Source: Cardiff, a Division of Autonomy]

For unmatched image reproduction, the user-friendly CR-25 offers a choice of high-quality scanning in black and white, grayscale or 24-bit color and resolutions up to 300 dpi. The CR-25 scanner can feed batches of up to 50 items at a time, and capture MICR data along with images of both sides of checks at speeds up to 25 checks per minute or 50 images per minute.

Featuring a sophisticated Canon patented magnetic head, the CR-25 supports E13B and CMC7 MICR fonts. A built-in, pre-scan imprinter comes standard for printing and capturing important endorsement information. The CR-25 device also features infrared double feed detection and paper thickness adjustment capabilities for dependable paper feeding and image capture. Designed for a wide range of check processing environments, the CR-25 requires minimal training and effortless operation.

The CR-25 comes bundled with Silver Bullet Ranger driver and IQA Module, in addition to Canon's Scanning Utility Software. For plug-and-play connectivity, the CR-25 is equipped with a high-speed USB 2.0 interface. Best of all, the CR-25 device offers streamlined deployment and an economical solution for distributed check capture.

For more information on this or any other Canon product, please contact us.

[Source: Canon]

The End of Service Life date for all versions of the ApplicationXtender suite of products 5.2x or lower will be November 1, 2007. As a result, EMC and AccuImage are encouraging all customers to upgrade to ApplicationXtender 5.3. To facilitate the upgrade, please call 615.242.7226.

What Does End of Service Life Mean?

Under the Basic and Priority Support programs, EMC Software Technical Support will no longer be available on releases that reach End of Service Life, unless you have contracted for Extended Support as outline below. After November 1, 2007, you will need Extended Support for technical support (including online case submission) for ApplicationXtender 5.2x versions.

What Options Do I Have?

In the event that your organization needs more time to complete your upgrade, EMC provides Extended Support services that provide you with flexibility in timing your migration to newer product versions. Extended Support is available for a period of six months to two years. If you will not have your environment completely upgraded to a supported release by November 1, 2007, we recommend that you contract for Extended Support as soon as possible to ensure uninterrupted technical support. Please call 615.242.7226 for more information.

AccuImage, LLC is a systems integrator that empowers their customers with solutions designed to gain the maximum value from their information at every point in the information lifecycle. Founded in 1996 and headquartered in Nashville, Tennessee, AccuImage specializes in the design, installation and support of document and content management systems, forms processing solutions, and electronic workflow systems. The company offers hardware and software from leading companies - AnyDoc Software, Böwe Bell+Howell, Canon, Captaris, Captovation, EMC Documentum, Fujitsu, Hewlett-Packard, IBM, Kodak, Kofax, Panasonic, Plasmon and Verity - as well as consulting, document conversion and professional services.