What is Business Process Management (BPM)?
The design, execution and optimization of automated processes - everything from line-of-business processes such as work orders, customer interactions, payroll processing, order processing, and regulatory compliance initiatives to core mission-critical processes such as payment remittance, billing, product development and logistics.
Automate the flow of information throughout your enterprise.
Your competitive edge and high-quality standards are rooted in processes that are effective, efficient and carry a low cost of ownership. These processes begin and end with the collection and presentation of structured information, typically contained in forms. Workflow and BPM technologies can automate the flow of information contained within these forms throughout your entire enterprise. You benefit from a streamlined process, coupled with faster response times and the reduction of workflow bottlenecks. In short, you're able to maintain your competitive edge and exceed your standards for quality and customer care.
Real-time, in-process content can be made accessible and actionable throughout your processes and sub-processes. Beginning with the capture of paper-based and electronic forms data, we can help you by activating the content you collect from customers, employees and partners so you can automate and accelerate the processes they drive. You'll be able to quickly and easily move data from person to person, and system to system. Moreover, you'll gain deeper insights into, and greater value from, the intellectual capital contained within your business processes.
Benefit from process control, compliance and visibility.
With an automated workflow system in place, your entire staff can proactively execute any document used within the enterprise and automatically route it to the responsible individual(s). This process can be initiated either through web-based, electronic forms that are completed in real-time or by converting hard-copy documents into electronic images and data.
Real-time process control and operational efficiencies can also serve your compliance efforts. Document-centric controls and task accountability provide for transparency and tracking for all processes within your organization. Activity monitoring tools enable managers to gain instantaneous insight into activities.
Furthermore, workflow solutions can help you gain higher profits by seeing opportunities and problems well in advance, enabling you to make changes in manufacturing capacity, inventory availability, duplicate change orders, etc.
Tie together paper and electronic forms in one automated workflow solution.
We can help you streamline all your processes. Whether your data can be found on paper in file cabinets, or is received by way of web-based, electronic forms - or a combination of both - we can bring all your information together. We do this by uniting best-of-breed content capture and e-forms technologies in one advanced, easy-to-use automated workflow solution.
All businesses can benefit from business process management.
But each business is different. Each process is unique. Even within one enterprise, different departments have their own forms - paper and electronic - and their own distinct process for managing, routing and filing those forms. Let us help you uncover the areas where you would achieve the greatest benefit from a business process management solution.
Automated workflow technology from leading companies …
Autonomy (Cardiff Software)
Captaris, Inc.
EMC Documentum